top of page
Terms & Conditions

For same day delivery, orders must be made before 12:00 PM


For same day delivery, please provide at least 3 hours arrangement and delivery.


For Convocation, Valentine's Day, Mother's Day, please order at least two to three days in advance to guarantee the availability of stocks and on-time delivery.


Delivery over weekend or on public holidays requires 2-3 business day confirmation in advanced.


Free shipping is applicable with minimum purchase for different areas and interstate orders. Kindly contact +6012-4313231 to find out more!

RM15 discount for self pick up at store.

images (5).png

Interstate & International delivery. Please allow one working day for interstate and 2 working days for International delivery. Prices will differ from our standard shipping fee. Contact us for more information. 

images (7).png

Order can be changed, altered and cancelled with no charge 14 days before delivery date. 50% cancellation fee will be applicable for cancellation within 14 days before delivery date. No refund for interstate & International delivery.


Pinetree Florist reserves the rights to substitute the content if any material is unavailable but we promise to deliver the same value of order.

bottom of page